SScale Themedocs

Popup section with exit-intent, delay, scroll, or click triggers, and cookie options.

Popup

The Popup section displays a modal window triggered by different events: page exit (exit-intent), delay, scroll, or click on an element. Designed to be non-intrusive, it follows UX best practices with an elegant design and smart cookie management.

Trigger Modes

ModeDescriptionIdeal for
Exit IntentDetects mouse movement toward the browser close buttonRetention, last-chance offer
DelayDisplays after X seconds on the pageNewsletter, announcements
ScrollDisplays after X% scrollContextual content, engagement
ManualTriggered by a click on a button/linkTargeted offers, custom CTA
ℹ️The Exit Intent mode only works on desktop (mouse movement detection). On mobile, it is automatically replaced by the Delay mode as a fallback.

Main Settings

Trigger

SettingDescriptionOptions
ModeTrigger typeExit Intent / Delay / Scroll / Manual
DelaySeconds before display (Delay mode)1-60s
Scroll %Scroll percentage (Scroll mode)10-90%
CSS selectorTrigger element (Manual mode)Text (e.g., .popup-trigger)
SettingDescriptionOptions
Cookie durationTime before re-display1 day / 7 days / 30 days / Session
Cookie on closeDo not show again if closed by userOn / Off
Cookie on conversionDo not show again after submissionOn / Off
Disable on mobileDo not display on mobileOn / Off

Appearance

SettingDescriptionOptions
PositionModal positionCenter / Bottom-left / Bottom-right
SizePopup sizeSmall / Medium / Large
ImageImage in the popupImage picker
Image positionImage sideLeft / Right / Top
OverlayDark background behind the popupOn / Off
AnimationEntry animationFade / Slide-up / Scale / None
Close buttonX button styleIcon / Text / Both

Form (optional)

SettingDescriptionOptions
Enable formInclude an email formOn / Off
Phone fieldAdd phone fieldOn / Off
Success messageText after submissionText

Available Blocks

BlockDescription
HeadingPopup title
SubheadingSubtitle
TextMessage body
ButtonCTA button
TimerUrgency countdown
ImageAdditional image
Custom LiquidCustom code

Use Cases

Newsletter Popup (exit-intent)

  • Exit Intent mode
  • Product image on the left
  • Heading: "-10% on your first order"
  • Email form enabled
  • Cookie: 7 days
  • Cookie on conversion enabled
  • Medium size, Scale animation

Promotional Announcement (delay)

  • Delay mode, 5 seconds
  • No form
  • Heading + Text + Button "View offers"
  • Urgency timer
  • Cookie: 1 day
  • Disabled on mobile
  • Center position
  • Delay mode, 1 second
  • Bottom-left position
  • Small size
  • No overlay
  • Text + Button "Accept"
  • Cookie: 30 days
  • Slide-up animation

Contextual Offer (scroll)

  • Scroll mode, 50%
  • The visitor has shown interest (scrolled)
  • Heading: "Special offer for you"
  • Button to the sale collection
  • Cookie: 7 days
  • Small size, Bottom-right position
💡The Exit Intent mode is the most effective for conversion as it intercepts the visitor when they are about to leave. Combined with an attractive offer (-10%, free shipping), it can recover 5-15% of visitors about to leave.
⚠️Respect the user experience: do not display a popup immediately on page load. A minimum delay of 5-10 seconds (or exit-intent) is recommended. Google penalizes intrusive popups on mobile, hence the mobile disable option.
ℹ️The cookie system is smart: if the visitor has already submitted the form (cookie on conversion), the popup will not reappear, even if the cookie duration has not expired. This prevents annoying customers who are already subscribed.